TGW system quadruples volume throughput for Wiley - News & Press - TGW Logistics Group
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TGW system quadruples volume throughput for Wiley


Automated warehouse solutions provider, TGW Limited has installed a fully integrated materials handling solution for Wiley, one of the UK’s leading publisher distributors.

In 2012 Wiley’s European Distribution Centre (EDC) in Bognor Regis, West Sussex shipped 10 million units to customers in 159 countries across 3.3 million order lines. To provide additional capacity for growing order volumes and to optimise accuracy and time to market, Wiley entrusted TGW with the fit-out of a 153,000 unit within the 320,000 sq. ft. single site facility.

The solution that TGW designed, installed and commissioned utilised a number of innovative products to optimise operational efficiencies for the publisher. TGW’s Commissioner acts as dynamic buffer to temporarily store and release totes for future sorter waves and a dual split tray sorter operates at high speed whilst discharging the books accurately and with care. The system has also been ergonomically designed to deliver maximum efficiencies and ensure operator safety.

Since going live, the system has enabled Wiley to reduce the working day from three shifts over 16 hours, to two shifts over 10 hours. The number of units processed per hour has increased by over 400% from 3,500 to 14,400.

“We chose TGW based on past experience and their ability to meet our expectations on time and on budget. The system has inbuilt flexibility to cope with peaks in activity and has the potential to increase annual outbound units from the current 10 million to 30 million,” said Charly Nobbs, Wiley Vice President and Director. “The installation has also been welcomed by staff who appreciate the ergonomic design and the improved acoustics of their new working environment. Overall the new system has resulted in significant labour savings, optimum order accuracy, a faster time to market and has provided a sustainable solution for our growing business.”


Description Size Format
Press Information_Wiley_EN_Word-Doc 104 KB DOCX
The personnel working in the logistics centre are happy about their new ergonomic workstations with improved acoustics. 713 KB JPG
The Wiley logistics centre in Bognor-Regis measures 320,000 sq. ft. TGW equipped almost half of the footprint. 3.4 MB JPG