Customer Event at TGW Switzerland - Noticias & Prensa - TGW Logistics Group
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Customer Event at TGW Switzerland


In the beautiful Crystal Lounge of the KKL Luzern (Culture and Congress Centre), TGW Switzerland invited to its first customer event on June 12th. 21 guests from various industries followed the motto “Tomorrow’s materials handling industry – safeguarding the future through innovative and modular picking and materials handling solutions”. Thomas Kretz welcomed the guests and commented on the TGW team’s past and how the founding of TGW Switzerland was accomplished. Furthermore, the TGW Logistics Group was presented including its international structure and core competencies.

Sven Spitznagel from Inova Management AG provided an insight into the world and the future of the materials handling industry and forged links between Mozart’s Sinfonia concertante in E flat major and the materials handling industry. Both requires excellent planning, guidance, and as with Mozart’s symphony, there should not be one soloist but all voices should be equal. However, in each phase, one voice may take over the lead, yet only the perfect sound balance enables to become better than the competition.

With an impressive presentation of the TGW Group, Rudolf Hansl showed that TGW is one of the leading system integrators for automated materials handling systems and how it is prepared for future market requirements. The complex world of materials handling with shorter throughput times and more extensive varieties of goods requires solutions which are able to deliver an online order on the same day. Planners, but also system integrators such as TGW should come aboard as soon as possible, to set the right course for ideal future planning together with the customers – right from the start.

From theory to practical, Beat Losenegger continued with a presentation about how conceptual customer requests are dealt with providing some case studies. Comparing the industry to the conquest of the Eigernordwand, he stated that also experience and progressive technology enabled us to achieve our goal faster and safer. The same process understanding between customer and planner, exact knowledge of data, range of goods, growth rates, personnel costs, etc. are the basis to find the ideal concept – which does not mean that a fully automated solution has to be the answer at all cost.

Afterwards a remarkable animation of one of the latest distribution centres was shown, which was taken up well by the interested audience. At the concluding Apéro, visitors consulted the team of TGW Switzerland already with a lot of specific questions.

Finally, two ladies guided the guests through the KKL. The building from the architect Jean Nouvel is very imposing so that one would spend more time in there.